Studio Host Apply

Atlanta, GA
Part time

Studio Host Job Description


About FACED The Facial Studio: 

  • Through its team of professional estheticians, FACED The Facial Studio will provide its clients customized facials using safe, clean, and effective product lines. A tailored and educational client approach, convenient and luxurious retail location, prolonged operating hours, affordable prices without add-on service fees, monthly membership options, and an easy-to-use online booking system will help ensure FACED’s custom facials become part of its client’s monthly skincare routine. Additionally, third party product lines with the ability to enhance skin when used as part of a complementary at-home regimen will be available for clients to purchase online and in-store.  
  • The one-of-a-kind skincare studio calls the Westside Provisions District shopping center in West Midtown, Atlanta home.


Position Title: Studio Host


Position Overview: 

  • The Studio Host will be responsible for ensuring a welcoming, efficient, and client-centric booking, check-in, and check-out process, as well as supporting the esthetics team and Studio Management with administrative assistance as needed. The Studio Host will go the extra mile to ensure client satisfaction.


Reports To: Studio Director


Primary Duties:

  • Client Service
  • Answers the studio phone, schedules appointments, and communicates with estheticians about the schedule as needed
  • Welcomes guests, checks them in, and makes them feel comfortable
  • Addresses clients by name and seeks to build a professional relationship with them
  • Works with the estheticians to transition clients in and out of the treatment rooms
  • Checks guests out, seeks feedback on the client’s experience, and shares that feedback with studio management
  • Works with management and the esthetics team to resolve any issues decisively and effectively. 
  • Learns and fully utilizes the point-of-sale system to ensure seamless booking, check-in, and check-out process
  • Works to fill available appointment slots by proactively contacting clients
  • Packages store retail for client purchases
  • Packages e-commerce orders for mailing
  • Writes thank you notes to clients as needed
  • Maintains cleanliness and orderliness in all areas of the studio
  • Assists with inventory management
  • Assists with studio reporting
  • Assists with laundry, trash, and other studio maintenance as needed
  • Follows all applicable regulations and laws
  • Consultative Selling
  • Learn and share the FACED story, services, memberships, gift cards, and retail offerings in a way that relates to the client and generates sales


Job Qualifications:

  • 1+ years in retail services
  • Passion for skincare
  • Personable and professional demeanor 
  • Excellent written and verbal communication skills
  • Ability to multi-task and maintain a calm demeanor
  • Strong organizational skillset

Preferred:

  • Esthetics Student

License Requirements: N/A

Other: 

  • Client-first mentality
  • Team player
  • Maintain client and studio confidentiality
  • Fashionable and professional appearance

Hours to be Worked:

  • Part Time (estimated 20 hours/week growing to approximately 30 hours/week) with a variable schedule across weekdays and weekends, mornings, afternoons, and evenings
  • Availability to work frequently over weekends and evenings is crucial

Supervises:

  • N/A



To apply, please submit your resume and/or cover letter to careers@facedfacialstudio.com. Please include the days of the week and hours of the day that you are available to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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