Position Overview: 

The Studio Director is the leader of the studio and is ultimately responsible for its success.  Core responsibilities include driving team growth and satisfaction, ensuring excellent client experiences, community-building, leading daily operations, and taking accountability for the studio’s financial performance.  

Apply Here

Reports To: Regional Director

Primary Duties:

• Build Client Loyalty
• Secure repeat business and memberships by ensuring clients feel welcome in the studio, establishing strong client relationships, being respectful of clients’ time, and providing a comfortable and clean environment.  
• Go the extra mile to create memorable experiences for clients.
• Take appropriate steps to understand each client's satisfaction level with their visit.  Resolve issues decisively and effectively. 
• Lead the Team 
• Regularly provide in-the-moment as well as planned coaching and feedback to the team of estheticians and studio hosts
• Empower team with tools, information, and confidence they need to deliver an excellent customer experience
• Screen, interview, hire, fire
• Onboard, develop, and train new team members
• Celebrate/build up the team; surprise and delight staff
• Referee any relational issues between employees
• Maintain a pulse on team’s strengths and opportunities; create ongoing training opportunities
• Performance Management
• Drive revenue through scheduling optimization and sales
• Develop new client acquisition and client retention plans
• Manage studio’s P&L to increase revenue and manage expenses
• Run and analyze reports to help the team and management understand what is happening within the business and opportunities for improvement
• Consultative Selling
• Share the FACED story, services, memberships, and retail offerings in a way that relates to the client and generates sales
• Day-to-day operations in the studio, front and back of house
• Schedule team optimally for the success of the business
• Check staff/client communications and provide feedback and coaching
• Manage inventory and supplies, keeping appropriate stock levels
• Maintain cleanliness and orderliness in all areas of the studio
• Lead regular operational audits and secret shopper program
• Manage team’s use of POS/CRM system
• Follow all applicable regulations and laws
• Assist with laundry
• Community Building
• Ingrain yourself in the community;  make as many groups aware of Faced’s offerings as possible
• Plan and execute events and marketing campaigns
• Build mutually beneficial partnerships with other businesses in the community
• Positively promote the brand to your network on- and off-line

Preferred Characteristics: 

• Strong leader and lead by example
• Ownership and client-first mentality
• Operational experience
• Excellent work ethic
• Proactive; problem solver
• Driven to be exceptional
• Organized and detail-oriented
• Ability to multi-task and maintain a calm demeanor
• Comfortable making and communicating difficult decisions and feedback to team members

Preferred Job Qualifications:

• Management and/or leadership experience
• Experience working in a start-up or fast-paced environment
• Excellent written and verbal communication skills
• Proficient computer and Microsoft Excel skills including use of a Point-of-Sale and CRM tool
• Passion for skincare a plus
• Will be expected to develop an understanding of the esthetics field and be provided initial training

Hours:

Full Time with a variable schedule across weekdays and weekends, mornings, afternoons, and evenings.  The typical schedule is 5 days per week including Saturdays.

Supervises:

• Studio Hosts
• Esthetics Staff

Please Apply Here

About Faced The Facial Studio: 

Through its team of professional estheticians, Faced The Facial Studio provides its clients fully personalized, results-driven facials using clean, effective product lines. A tailored and educational client approach, convenient and luxurious retail location, extended operating hours, approachable prices without add-on service fees, monthly membership options, and an easy-to-use online booking system help ensure Faced’s custom facials become part of our clients’ monthly skincare routine. Additionally, Faced offers a curated offering of skincare products to continue to enhance our client’s skincare routine at home. These are available for purchase in-store and online.  

The one-of-a-kind skincare studio has locations in Westside Provisions District, Morningside Village, Buckhead Village, and The Avenue- East Cobb in Atlanta.

Esthetician Position Overview:

Responsible for evaluating clients’ skincare needs and then providing on-brand, effective, educational, safe, customized and enjoyable facials, thereby generating repeat clients and brand advocates. Also responsible for providing product recommendations to their clients to help them develop an effective at-home skincare regimen between Faced visits.

Apply Here

Location:

294 Buckhead Ave
Atlanta, GA 30305

Schedule:

Monday - Friday 9am-8pm
Saturday - Sunday 9am-5pm

Estheticians arrive 30 minutes prior to their shift start.

Reports To: Studio Director

Primary Duties:

• Generate repeat clients and members
• Provide safe, effective, customized, on-brand, timely facials
• Share skincare knowledge with clients and help educate them on their specific skincare type and best practices
• Create a relaxing, luxurious and tailored customer experience
• Meet the highest sanitation standards
• Pursue ongoing education and stay on top of new industry findings
• Document work
• Follow-up with clients
• Maintain professionalism at all times

Job Qualifications:

• 1+ years of experience offering facials. More experience is a pro.
• Work experience with advanced facial massage techniques, light chemical peels, clean products, and electrical tools such as Hydrafacial, microdermabrasion, LED, high frequency, skin scrubber etc. preferred
• Deep- and growing- knowledge of skincare and clean beauty with the ability to communicate the basic science of skin and principles of skincare to clients
• Excellent written and verbal communication skills
• Ability to commute to studio

License Requirements:

Valid Georgia State Board of Cosmetology Esthetician License

Other:

• Ability to work independently and with a team
• Attention to detail
• Client-first mentality
• Team player
• Strong time management
• Personable attitude
• Maintain good standing with your professional esthetics license in the state of Georgia

Compensation Range (Commission-Based): $45k-$80k

Apply Here

About Faced The Facial Studio:

Through its team of professional estheticians, Faced The Facial Studio provides its clients customized 30 and 50 minute facials and Hydrafacials using clean, effective product lines. A tailored and educational client approach, convenient and luxurious retail location, extended operating hours, accessible prices without add-on service fees, monthly membership options, and an easy-to-use online booking system help ensure Faced’s custom facials become part of its clients’ monthly skincare routine. Additionally, Faced offers a curated offering of skincare products to continue to enhance our client’s skincare routine at home.

Faced has 4 locations - Westside Provisions District, Morningside Village, Buckhead Village, and Avenue East Cobb.

Esthetician Position Overview:

Responsible for evaluating clients’ skincare needs and then providing on-brand, effective, educational, safe, customized and enjoyable facials, thereby generating repeat clients and brand advocates. Also responsible for providing product recommendations to their clients to help them develop an effective at-home skincare regimen between Faced visits.

Apply Here

Faced has 4 locations - Westside Provisions District, Morningside Village, Buckhead Village, and Avenue East Cobb.

Location:
1409 N. Highland Ave, Suite G
Atlanta, GA 30306

Location Hours:
Monday - Friday 10am–9pm
Saturday - Sunday 9am-5pm

Estheticians arrive 30 minutes prior to their shift start.

Reports To:
Studio Director

Primary Duties:

• Generate repeat clients and members
• Provide safe, effective, customized, on-brand, timely facials
• Share skincare knowledge with clients and help educate them on their specific skincare type and best practices
• Create a relaxing, luxurious and tailored customer experience
• Meet the highest sanitation standards
• Pursue ongoing education and stay on top of new industry findings
• Document work
• Follow-up with clients
• Maintain professionalism at all times

Job Qualifications:

• 1+ years of experience offering facials. More experience is a pro.
• Work experience with advanced facial massage techniques, light chemical peels, clean products, and electrical tools such as Hydrafacial, microdermabrasion, LED, high frequency, skin scrubber etc. preferred
• Deep- and growing- knowledge of skincare and clean beauty with the ability to communicate the basic science of skin and principles of skincare to clients
• Excellent written and verbal communication skills
• Ability to commute to studio

License Requirements:

Valid Georgia State Board of Cosmetology Esthetician License

Other:

• Ability to work independently and with a team
• Attention to detail
• Client-first mentality
• Team player
• Strong time management
• Personable attitude
• Maintain good standing with your professional esthetics license in the state of Georgia

Compensation Range (Commission-Based): $45k-$80k

Apply Here

About Faced The Facial Studio:
Through its team of professional estheticians, Faced The Facial Studio provides its clients customized 30 and 50 minute facials and Hydrafacials using clean, effective product lines. A tailored and educational client approach, convenient and luxurious retail location, extended operating hours, accessible prices without add-on service fees, monthly membership options, and an easy-to-use online booking system help ensure Faced’s custom facials become part of its clients’ monthly skincare routine. Additionally, Faced offers a curated offering of skincare products to continue to enhance our client’s skincare routine at home.

Esthetician Position Overview:

Responsible for evaluating clients’ skincare needs and then providing on-brand, effective, educational, safe, customized and enjoyable facials, thereby generating repeat clients and brand advocates. Also responsible for providing product recommendations to their clients to help them develop an effective at-home skincare regimen between Faced visits.

Apply Here

Faced has 4 locations - Westside Provisions District, Morningside Village, Buckhead Village, and Avenue East Cobb.

Location:
1198B Howell Mill Rd, Suite 200
Atlanta, GA 30318

Location Hours:
Monday–Thursday
10am–9pm
Friday
10am–8pm
Saturday–Sunday
9am–5pm

Estheticians arrive 30 minutes prior to their shift start.

Reports To:
Studio Director

Primary Duties:

• Generate repeat clients and members
• Provide safe, effective, customized, on-brand, timely facials
• Share skincare knowledge with clients and help educate them on their specific skincare type and best practices
• Create a relaxing, luxurious and tailored customer experience
• Meet the highest sanitation standards
• Pursue ongoing education and stay on top of new industry findings
• Document work
• Follow-up with clients
• Maintain professionalism at all times

Job Qualifications:

• 1+ years of experience offering facials. More experience is a pro.
• Work experience with advanced facial massage techniques, light chemical peels, clean products, and electrical tools such as Hydrafacial, microdermabrasion, LED, high frequency, skin scrubber etc. preferred
• Deep- and growing- knowledge of skincare and clean beauty with the ability to communicate the basic science of skin and principles of skincare to clients
• Excellent written and verbal communication skills
• Ability to commute to studio

License Requirements:
Valid Georgia State Board of Cosmetology Esthetician License

Other:

• Ability to work independently and with a team
• Attention to detail
• Client-first mentality
• Team player
• Strong time management
• Personable attitude
• Maintain good standing with your professional esthetics license in the state of Georgia

Compensation Range (Commission-Based): $45k-$80k

Apply Here

About Faced The Facial Studio:

Through its team of professional estheticians, Faced The Facial Studio provides its clients customized 30 and 50 minute facials and Hydrafacials using clean, effective product lines. A tailored and educational client approach, convenient and luxurious retail location, extended operating hours, accessible prices without add-on service fees, monthly membership options, and an easy-to-use online booking system help ensure Faced’s custom facials become part of its clients’ monthly skincare routine. Additionally, Faced offers a curated offering of skincare products to continue to enhance our client’s skincare routine at home.

Esthetician Position Overview:
Responsible for evaluating clients’ skincare needs and then providing on-brand, effective, educational, safe, customized and enjoyable facials, thereby generating repeat clients and brand advocates. Also responsible for providing product recommendations to their clients to help them develop an effective at-home skincare regimen between Faced visits.

Apply Here

Faced has 4 locations - Westside Provisions District, Morningside Village, Buckhead Village, and Avenue East Cobb.

Location:
4475 Roswell Road, Suite 200
Marietta, GA

Location Hours:
Monday - Friday 9AM-8PM
Saturday - Sunday 9AM-5PM

Estheticians arrive 30 minutes prior to their scheduled start time.

Reports To:
Studio Director

Primary Duties:

• Generate repeat clients and members
• Provide safe, effective, customized, on-brand, timely facials
• Share skincare knowledge with clients and help educate them on their specific skincare type and best practices
• Create a relaxing, luxurious and tailored customer experience
• Meet the highest sanitation standards
• Pursue ongoing education and stay on top of new industry findings
• Document work
• Follow-up with clients
• Maintain professionalism at all times

Job Qualifications:

• 1+ years of experience offering facials. More experience is a pro.
• Work experience with advanced facial massage techniques, light chemical peels, clean products, and electrical tools such as Hydrafacial, microdermabrasion, LED, high frequency, skin scrubber etc. preferred
• Deep- and growing- knowledge of skincare and clean beauty with the ability to communicate the basic science of skin and principles of skincare to clients
• Excellent written and verbal communication skills
• Ability to commute to studio

License Requirements:
Valid Georgia State Board of Cosmetology Esthetician License

Other:

• Ability to work independently and with a team
• Attention to detail
• Client-first mentality
• Team player
• Strong time management
• Personable attitude
• Maintain good standing with your professional esthetics license in the state of Georgia

Apply Here

About Faced The Facial Studio:
Through its team of professional estheticians, Faced The Facial Studio provides its clients customized 30 and 50 minute facials and Hydrafacials using clean, effective product lines. A tailored and educational client approach, convenient and luxurious retail location, extended operating hours, accessible prices without add-on service fees, monthly membership options, and an easy-to-use online booking system help ensure Faced’s custom facials become part of its clients’ monthly skincare routine. Additionally, Faced offers a curated offering of skincare products to continue to enhance our client’s skincare routine at home.

Position Overview:
As a Studio Host, your work is fundamental to Faced’s overall goal of giving clients an experience that leads them to return time after time. You are responsible for ensuring a welcoming, efficient, and client-centric booking, check-in, and check-out process, as well as supporting the esthetics team and Studio Management with client follow-up and administrative assistance. Furthermore, you are responsible for enthusiastically educating clients about Faced’s services, memberships, and skincare products, leading to sales and rebookings.

Apply Here

Reports To:
Studio Director

Primary Duties:

• Learns and enthusiastically shares the FACED story, services, memberships, gift cards, and retail offerings with clients, leading to sales generation, rebookings, and membership growth
• Exemplifies welcoming and friendly hospitality skills
• Proactively looks for opportunities to exceed clients’ expectations

Client Service Operations:

• Answers the studio phone and messaging system to schedule appointments, answer client questions, and provide general information
• Leads client check-in and check-out processes, including educating about the brand, products, and next steps
• Addresses clients by name and seeks to build a warm professional relationship with them
• Seeks client feedback and funnels it to the appropriate party
• Works with the esthetics staff to ensure timeliness of appointments
• Works with management and the esthetics team to resolve any issues decisively and effectively.
• Learns and fully utilizes the point-of-sale system to ensure seamless booking, check-in, and check-out process. Adds client notes to ensure clear communication across the team.
• Follow up with clients to generate return visits and assist with scheduling, product needs, etc.

Studio Operations:

• Works to fill available appointment slots by proactively contacting clients
• Packages store retail for client purchases
• Maintains cleanliness and orderliness of the studio
• Assists with inventory management
• Assists with studio reporting
• Assists with laundry, trash, and other studio maintenance
• Follows all applicable regulations and laws

Job Qualifications:

• 1+ years in customer service/hospitality
• Passion for skincare
• Client-first mentality
• Detail oriented
• Personable and professional demeanor
• Excellent written and verbal communication skills
• Ability to multi-task and maintain a calm demeanor
• Strong organizational skillset
• Team player
• Maintain client and studio confidentiality
• Ability to commute

Apply Here

Location Hours:

• Monday–Friday 10am–9pm
• Saturday–Sunday 9am–5pm
  *Please note that evening and weekend availability is a requirement

Location Address:
294 BUCKHEAD AVE.
ATLANTA, GA | 30305

Position Overview:
As a Studio Host, your work is fundamental to Faced’s overall goal of giving clients an experience that leads them to return time after time. You are responsible for ensuring a welcoming, efficient, and client-centric booking, check-in, and check-out process, as well as supporting the esthetics team and Studio Management with client follow-up and administrative assistance. Furthermore, you are responsible for enthusiastically educating clients about Faced’s services, memberships, and skincare products, leading to sales and rebookings.

Apply Here

Reports To:
Studio Director

Primary Duties:

• Learns and enthusiastically shares the FACED story, services, memberships, gift cards, and retail offerings with clients, leading to sales generation, rebookings, and membership growth
• Exemplifies welcoming and friendly hospitality skills
• Proactively looks for opportunities to exceed clients’ expectations

Client Service Operations:

• Answers the studio phone and messaging system to schedule appointments, answer client questions, and provide general information
• Leads client check-in and check-out processes, including educating about the brand, products, and next steps
• Addresses clients by name and seeks to build a warm professional relationship with them
• Seeks client feedback and funnels it to the appropriate party
• Works with the esthetics staff to ensure timeliness of appointments
• Works with management and the esthetics team to resolve any issues decisively and effectively.
• Learns and fully utilizes the point-of-sale system to ensure seamless booking, check-in, and check-out process. Adds client notes to ensure clear communication across the team.
• Follow up with clients to generate return visits and assist with scheduling, product needs, etc.

Studio Operations:

• Works to fill available appointment slots by proactively contacting clients
• Packages store retail for client purchases
• Maintains cleanliness and orderliness of the studio
• Assists with inventory management
• Assists with studio reporting
• Assists with laundry, trash, and other studio maintenance
• Follows all applicable regulations and laws

Job Qualifications:

• 1+ years in customer service/hospitality
• Passion for skincare
• Client-first mentality
• Detail oriented
• Personable and professional demeanor
• Excellent written and verbal communication skills
• Ability to multi-task and maintain a calm demeanor
• Strong organizational skillset
• Team player
• Maintain client and studio confidentiality
• Ability to commute

Apply Here

Location Hours:

• Monday–Thursday 10am–9pm
• Friday 10am–8pm
• Saturday–Sunday 9am–5pm

Please note that evening and weekend availability is a requirement

Location Address:
1409 N. HIGHLAND AVE. NE, SUITE G
ATLANTA, GA | 30306

Position Overview:
As a Studio Host, your work is fundamental to Faced’s overall goal of giving clients an experience that leads them to return time after time. You are responsible for ensuring a welcoming, efficient, and client-centric booking, check-in, and check-out process, as well as supporting the esthetics team and Studio Management with client follow-up and administrative assistance. Furthermore, you are responsible for enthusiastically educating clients about Faced’s services, memberships, and skincare products, leading to sales and rebookings.

Apply Here

Reports To:
Studio Director

Primary Duties:

• Learns and enthusiastically shares the FACED story, services, memberships, gift cards, and retail offerings with clients, leading to sales generation, rebookings, and membership growth
• Exemplifies welcoming and friendly hospitality skills
• Proactively looks for opportunities to exceed clients’ expectations

Client Service Operations:

• Answers the studio phone and messaging system to schedule appointments, answer client questions, and provide general information
• Leads client check-in and check-out processes, including educating about the brand, products, and next steps
• Addresses clients by name and seeks to build a warm professional relationship with them
• Seeks client feedback and funnels it to the appropriate party
• Works with the esthetics staff to ensure timeliness of appointments
• Works with management and the esthetics team to resolve any issues decisively and effectively.
• Learns and fully utilizes the point-of-sale system to ensure seamless booking, check-in, and check-out process. Adds client notes to ensure clear communication across the team.
• Follow up with clients to generate return visits and assist with scheduling, product needs, etc.

Studio Operations:

• Works to fill available appointment slots by proactively contacting clients
• Packages store retail for client purchases
• Maintains cleanliness and orderliness of the studio
• Assists with inventory management
• Assists with studio reporting
• Assists with laundry, trash, and other studio maintenance
• Follows all applicable regulations and laws

Job Qualifications:

• 1+ years in customer service/hospitality
• Passion for skincare
• Client-first mentality
• Detail oriented
• Personable and professional demeanor
• Excellent written and verbal communication skills
• Ability to multi-task and maintain a calm demeanor
• Strong organizational skillset
• Team player
• Maintain client and studio confidentiality
• Ability to commute

Apply Here

Location Hours:

• Monday–Thursday 10am–9pm
• Friday 10am–8pm
• Saturday–Sunday 9am–5pm

Please note that evening and weekend availability is a requirement

Location Address:
1198B HOWELL MILL RD. SUITE 200
ATLANTA, GA | 30318

Position Overview:
As a Studio Host, your work is fundamental to Faced’s overall goal of giving clients an experience that leads them to return time after time. You are responsible for ensuring a welcoming, efficient, and client-centric booking, check-in, and check-out process, as well as supporting the esthetics team and Studio Management with client follow-up and administrative assistance. Furthermore, you are responsible for enthusiastically educating clients about Faced’s services, memberships, and skincare products, leading to sales and rebookings.

Apply Here

Reports To:
Studio Director

Primary Duties:

• Learns and enthusiastically shares the FACED story, services, memberships, gift cards, and retail offerings with clients, leading to sales generation, rebookings, and membership growth
• Exemplifies welcoming and friendly hospitality skills
• Proactively looks for opportunities to exceed clients’ expectations

Client Service Operations:

• Answers the studio phone and messaging system to schedule appointments, answer client questions, and provide general information
• Leads client check-in and check-out processes, including educating about the brand, products, and next steps
• Addresses clients by name and seeks to build a warm professional relationship with them
• Seeks client feedback and funnels it to the appropriate party
• Works with the esthetics staff to ensure timeliness of appointments
• Works with management and the esthetics team to resolve any issues decisively and effectively.
• Learns and fully utilizes the point-of-sale system to ensure seamless booking, check-in, and check-out process. Adds client notes to ensure clear communication across the team.
• Follow up with clients to generate return visits and assist with scheduling, product needs, etc.

Studio Operations:

• Works to fill available appointment slots by proactively contacting clients
• Packages store retail for client purchases
• Maintains cleanliness and orderliness of the studio
• Assists with inventory management
• Assists with studio reporting
• Assists with laundry, trash, and other studio maintenance
• Follows all applicable regulations and laws

Job Qualifications:

• 1+ years in customer service/hospitality
• Passion for skincare
• Client-first mentality
• Detail oriented
• Personable and professional demeanor
• Excellent written and verbal communication skills
• Ability to multi-task and maintain a calm demeanor
• Strong organizational skillset
• Team player
• Maintain client and studio confidentiality
• Ability to commute

Apply Here

Location Hours:

• Monday–Friday 10am–8pm
• Saturday–Sunday 9am–5pm

Please note that evening and weekend availability is a requirement

Location Address:
4475 ROSWELL ROAD, SUITE 200
MARIETTA, GA 30062