Join the Faced Team | Skincare Careers in Atlanta

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Charlotte, NC

Studio Director | Charlotte, NC

Join Faced as we open our flagship Charlotte location this winter. Faced will join neighboring tenants Drybar, Williams Sonoma, Lake Pajamas, Sid & Ann Mashburn, and many others in Specialty Shops SouthPark.

Position Overview:
The Studio Director is the executive leader of the studio and is ultimately responsible for its overall performance and culture. Core responsibilities include driving team growth and engagement, delivering an exceptional client experience, cultivating local community partnerships, overseeing day-to-day operations front and back of house, and taking full ownership of studio profitability and financial performance.

Apply Here

Reports To: Regional Director

Primary Duties:
Client Experience & Loyalty

Drive repeat visits and membership growth by ensuring an exceptional, hospitable client journey from arrival to departure, including being welcoming, respectful of clients' time, and providing and clean and comfortable environment.
Proactively assess client satisfaction and go the extra mile to ensure a memorable experience
Resolve client concerns decisively, empathetically, and effectively to ensure customer satisfaction.
Champion studio standards to ensure an impeccably clean, calming, and luxurious environment

Lead the Team

Regularly provide in-the-moment and planned coaching/feedback to your team of estheticians and studio hosts
Empower team with tools, information, and confidence they need to deliver an excellent customer experience
Lead the end-to-end talent lifecycle: recruit, interview, hire, onboard, train, and manage performance
Foster a positive, collaborative, and high-performance team culture; celebrate wins and resolve interpersonal conflicts with discretion
Maintain a pulse on team’s strengths and opportunities; create ongoing training opportunities
A "no task is too small" attitude
Assist with laundry

Performance Management

Own the studio P&L: drive top-line revenue through schedule optimization, membership sales, and retail performance while managing controllable expenses
Develop new client acquisition and client retention plans
Analyze operational and sales reports to identify communicate trends, benchmark KPIs, and implement performance improvements with both the team and management

Consultative Selling

Articulate the Faced story, services, and product lines to educate guests and drive consultative retail sales
Check staff/client communications and provide feedback and coaching
Manage day to day front- and back-of-house operations, including optimizing staff scheduling, POS/CRM administration, and adherence to state board regulations
Manage inventory and supplies, keeping appropriate stock levels
Maintain cleanliness and orderliness in all areas of the studio
Lead operational audits and secret shopper initiatives to uphold brand consistency and service excellence

Community Building

Act as the local brand ambassador to introduce Faced to the greater Charlotte community
Plan and execute studio events, seasonal activations, and local marketing campaigns
Identify and cultivate strategic partnerships with neighboring businesses, influencers, and community organizations

Preferred Characteristics:

Strong leader and lead by example
Ownership and client-first mentality
Operational experience
Excellent work ethic
Proactive; problem solver
Driven to be exceptional
Organized and detail-oriented
Ability to multi-task and maintain a calm demeanor
Comfortable making and communicating difficult decisions and feedback to team members

Preferred Job Qualifications:

Management and/or leadership experience - minimum 2 year experience
Spa and/or luxury retail experience is a plus
Experience working in a start-up or fast-paced environment
Excellent written and verbal communication skills
Proficient computer and Microsoft Excel skills including use of a Point-of-Sale and CRM tool
Passion for skincare a plus
Will be expected to develop an understanding of the esthetics field and be provided initial training

Schedule:
Full Time with a variable schedule across weekdays and weekends, mornings, afternoons, and evenings. The typical schedule is 5 days per week including Saturdays.

Benefits:

Competitive Compensation and Monthly Bonus Structure
Paid Time Off
Paid Holidays
401k Employee Contribution
Medical, Dental and Vision Benefits
Life Insurance 100% Company-Paid
Complementary Monthly Facial
Substantial Employee Discount on Products plus Partner-Sponsored Gratis
Friends and Family Discount
Team Member Referral Bonus

Supervises:

Studio Hosts
Esthetics Staff

Apply Here

About Faced The Facial Studio:
Through its team of professional estheticians, Faced The Facial Studio provides its clients customized 30 and 50 minute facials and Hydrafacials using clean, effective product lines. A tailored and educational client approach, convenient and luxurious retail location, extended operating hours, accessible prices without add-on service fees, monthly membership options, and an easy-to-use online booking system help ensure Faced’s custom facials become part of its clients’ monthly skincare routine. Additionally, Faced offers a curated offering of skincare products to continue to enhance our client’s skincare routine at home.

Faced currently operates four Atlanta-area locations and is opening its first North Carolina studio at Specialty Shops SouthPark.

All communications and updates will be provided through ProsperCare. If you have questions about your application, please email tasha@prosper.care. Please do not reach out to the studio directly.

Full Time Esthetician | Charlotte, NC

Join Faced as we open our flagship Charlotte location, which is set to open This Winter. Faced will join neighboring tenants DryBar, Williams Sonoma, Lake, Sid & Ann Mashburn and many others in the Specialty Shops SouthPark.

Position Overview:
Responsible for evaluating clients’ skincare needs and delivering on-brand, effective, educational, safe, and customized facials that cultivate repeat clients and brand advocates. The esthetician also provides personalized product recommendations to help clients build high-performing at-home routines between visits.

Apply Here

Schedule:
Full time including Saturday, Sunday and certain evenings required.Estheticians arrive 30 minutes prior to their shift start.

Estimated Compensation Range (Commission-Based):
$65k-$90k Annually

Primary Duties:

Deliver safe, effective, customized, and timely facials in alignment with Faced protocols
Build lasting client relationships to drive repeat visits and membership sign-ups
Provide education to clients on skin health, ingredients, and treatment regimens
Create a relaxing, luxurious and customized customer experience
Design, document, and update personalized treatment plans and client notes
Provide thoughtful product recommendations for at-home care and conduct post-service follow-up
Maintain the highest standards of sanitation, cleanliness, and studio safety
Pursue ongoing product and protocol education to stay ahead of industry advancements
Document all work and follow-up with clients
Maintain a polished, professional demeanor at all times

Preferred Qualifications and Characteristics:

1+ years of professional facial experience (advanced experience is a plus)
Hands-on experience with advanced facial massage, light chemical peels, clean formulations, and modalities (Hydrafacial, microdermabrasion, LED therapy, high frequency, ultrasonic skin scrubber, etc.) preferred
Solid foundation and ongoing interest in education of skincare and clean beauty with the ability to communicate the basic science of skin and principles of skincare to clients
Strong verbal and written communication skills with a client-first approach
Discretion and commitment to client and studio confidentiality
Team player with ability to work independently and with a team
Strong time management

License Requirements:

Valid North Carolina Board of Cosmetic Art Examiners Esthetician License

Reports To:
Studio Director

Benefits:

Highly Competitive Compensation Structure
Paid Time Off
Paid Holidays
401k Employee Contribution
Medical, Dental and Vision Benefits (Full Time Employees)
Life Insurance 100% Company-Paid (Full Time Employees)
Complimentary Monthly Facial
Substantial Employee Discount on Products plus Partner-Sponsored Gratis
Friends and Family Discount
Team Member Referral Bonus

Physical Requirements:

This position requires frequent sitting throughout the workday, with periods of walking and standing. The employee must be able to frequently use their hands, wrists, and fingers to perform detailed skincare services, operate treatment equipment, and handle small tools and products. The position requires frequent reaching, bending, stooping, and occasional kneeling. Employees may be required to lift, carry, push, or pull supplies and equipment weighing up to 25 pounds. The employee must have sufficient visual ability to perform detailed services safely and sufficient hearing and communication ability to interact effectively with clients and team members. The position may involve exposure to skincare products, fragrances, cleaning products, and other salon/spa-related substances. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Apply Here

About Faced The Facial Studio:
Through its team of professional estheticians, Faced The Facial Studio provides its clients customized 30 and 50 minute facials and Hydrafacials using clean, effective product lines. A tailored and educational client approach, convenient and luxurious retail location, extended operating hours, accessible prices without add-on service fees, monthly membership options, and an easy-to-use online booking system help ensure Faced’s custom facials become part of its clients’ monthly skincare routine. Additionally, Faced offers a curated offering of skincare products to continue to enhance our client’s skincare routine at home.
Faced currently operates four Atlanta-area locations and is opening its first North Carolina studio at Specialty Shops SouthPark.

All communications and updates will be provided through ProsperCare. If you have questions about your application, please email tasha@prosper.care. Please do not reach out to the studio directly.

Senior Esthetician | Charlotte, NC

Join Faced as we open our flagship Charlotte location this winter. Faced will join neighboring tenants Drybar, Williams Sonoma, Lake Pajamas, Sid & Ann Mashburn, and many others in Specialty Shops SouthPark.

Position Overview
Responsible for delivering exemplary, educational, and customized skincare services that drive client retention, brand advocacy, and membership growth. In addition to delivering treatments and curating personalized at-home regimens, the Senior Esthetician serves as a studio leader and mentor, modeling exceptional technical execution, deep ingredient knowledge, and best-in-class client care.

Apply Here

Schedule:
Full time including Saturday, Sunday and certain evenings required.Estheticians arrive 30 minutes prior to their shift start.

Estimated Compensation Range:
$90,000–$110,000 annually (commission-based)

Reports To:
Studio Director

Primary Responsibilities

Deliver safe, effective, customized, and timely facials in alignment with advanced Faced protocols
Mentor team members and model service excellence, consultation standards, and retail recommendations
Conduct thorough skin assessments and educate clients on skin science, modalities, and home care
Design, document, and manage comprehensive treatment plans and detailed client records
Recommend customized at-home skincare regimens and conduct thoughtful post-treatment follow-up
Champion studio cleanliness, safety, and strict adherence to sanitation regulations
Stay at the forefront of skincare innovations, clean beauty trends, and advanced modalities
Foster a collaborative, professional, and client-centric studio environment

Preferred Qualifications

3+ years of professional experience performing custom facials, Hydrafacials, and dermaplaning. (Advanced experience is a plus)
Prior experience in a senior, lead, mentor, trainer, or educator capacity
Strong consultation and client-education skills, with the ability to clearly explain treatment choices, ingredients, modalities, aftercare and recommended return timelines
Advanced knowledge of cosmetic ingredients, formulation science, and clean skincare standards (brand product certifications are a plus)
Strong leadership attributes
Work experience with electrical modalities and advanced techniques (Hydrafacial, dermaplaning, microdermabrasion, light chemical peels, LED therapy, high frequency, ultrasonic skin scrubber, and facial massage) preferred
Exceptional consultation, client education, and relationship-building abilities
Excellent written and verbal communication skills
Discretion and commitment to maintaining client and studio confidentiality
Team player with the ability to work independently
Personable attitude

License Requirements:

Valid North Carolina Board of Cosmetic Art Examiners Esthetician License

Benefits:

Highly Competitive Compensation Structure
Paid Time Off
Paid Holidays
401k Employee Contribution
Medical, Dental and Vision Benefits (Full Time Employees)
Life Insurance 100% Company-Paid (Full Time Employees)
Complementary Monthly Facial
Substantial Employee Discount on Products plus Partner-Sponsored Gratis
Friends and Family Discount
Team Member Referral Bonus

Physical Requirements:

This position requires frequent sitting throughout the workday, with periods of walking and standing. The employee must be able to frequently use their hands, wrists, and fingers to perform detailed skincare services, operate treatment equipment, and handle small tools and products. The position requires frequent reaching, bending, stooping, and occasional kneeling. Employees may be required to lift, carry, push, or pull supplies and equipment weighing up to 25 pounds. The employee must have sufficient visual ability to perform detailed services safely and sufficient hearing and communication ability to interact effectively with clients and team members. The position may involve exposure to skincare products, fragrances, cleaning products, and other salon/spa-related substances. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Apply Here

About Faced The Facial Studio

Through its team of professional estheticians, Faced The Facial Studio provides customized 30- and 50-minute facials and Hydrafacials using clean, effective product lines. A tailored and educational approach, luxurious retail environment, extended operating hours, transparent pricing without add-on service fees, monthly memberships, and seamless online booking make Faced custom facials an effortless part of clients’ monthly routines. Faced also offers a curated retail selection to support effective at-home regimens.

Faced currently operates four Atlanta-area locations and is opening its first North Carolina studio at Specialty Shops SouthPark.

All communications and updates will be provided through ProsperCare. If you have questions about your application, please email tasha@prosper.care. Please do not reach out to the studio directly.

Studio Host | Charlotte, NC

Join Faced as we open our flagship Charlotte location, which is set to open This Winter. Faced will join neighboring tenants DryBar, Williams Sonoma, Lake, Sid & Ann Mashburn and many others in the Specialty Shops SouthPark.

Position Overview:
As a Studio Host, your presence sets the tone for the entire client journey. You are the first and last point of contact, ensuring an elevated, welcoming, and efficient check-in and check-out experience. Beyond seamless reception and administrative support, the Studio Host enthusiastically educates guests on Faced services, memberships, and curated retail offerings to drive sales, client retention, and rebookings.

Apply Here

Compensation:
$16.00/hour, with bonus eligibility providing earning potential up to $19.00/hour

Reports To:
Studio Director

Schedule:
Evening and weekend availability is required. Available shifts include a mix of:

Mondays: 1:00 PM – 8:00 PM
Fridays: 1:00 PM – 8:00 PM
Saturdays: 8:00 AM – 5:00 PM
Sundays: 8:00 AM – 5:00 PM

Primary Duties:

Welcome every guest with genuine warmth, addressing clients by name to build long-term relationships
Seamlessly guide clients through check-in and check-out, setting expectations for a relaxing visit
Share the Faced story, treatment options, membership benefits, and gift cards to drive retention and sales
Partner with estheticians and management to maintain schedule flow and resolve client inquiries promptly and gracefully
Solicit guest feedback and communicate insights to leadership to continuously elevate the studio experience

Client Service Operations

Manage phone calls, text inquiries, and emails promptly, professionally, and courteously
Master the POS/CRM system to book appointments, record detailed client notes, and process transactions accurately
Conduct proactive client outreach to fill open appointment slots, follow up post-treatment, and assist with product replenishment.

Studio Operations

Maintain an immaculate, orderly, and tranquil reception area and retail boutique
Beautifully package retail purchases for guests and assist with product inventory counts and restocking
Support daily studio upkeep, including laundry cycles, supply organization, and trash removal
Assist leadership with basic operational reporting and uphold all state board and studio safety regulations

Job Qualifications:

1+ years of experience in high-touch customer service, hospitality, or retail environments
Genuine passion for skincare, wellness, and clean beauty
Warm, articulate, and poised communication style across verbal and written interactions
Strong multi-tasking skills with the ability to maintain composure during peak studio hours
Detail-oriented approach to POS data entry, scheduling logistics, and note-taking
Collaborative team player committed to client privacy and confidentiality
Reliable transportation with consistent punctuality

Benefits:

Competitive hourly pay with performance bonus potential
Medical, dental, and vision insurance (Full-Time)
100% company-paid life insurance (Full-Time)
401(k) retirement plan with employee contribution options
Paid time off (PTO) and paid holidays
Complimentary monthly facial and quarterly Hydrafacial
Substantial employee product discounts
Friends and family service discounts
Employee referral bonuses

Physical Demands & Environment

This role requires the ability to alternate between sitting, standing, and walking for extended periods in a moderately active boutique environment. Must be able to operate a computer, mouse, POS hardware, and telephone system continuously. Occasional bending, reaching, stooping, and lifting or moving packages, retail supplies, and laundry bins weighing up to 25 lbs are required. Requires visual, auditory, and verbal capabilities to deliver exceptional client service, process sales accurately, and collaborate with the studio team. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Apply Here

About Faced The Facial Studio:
Through its team of professional estheticians, Faced The Facial Studio provides its clients customized 30 and 50 minute facials and Hydrafacials using clean, effective product lines. A tailored and educational client approach, convenient and luxurious retail location, extended operating hours, accessible prices without add-on service fees, monthly membership options, and an easy-to-use online booking system help ensure Faced’s custom facials become part of its clients’ monthly skincare routine. Additionally, Faced offers a curated offering of skincare products to continue to enhance our client’s skincare routine at home.
Faced currently operates four Atlanta-area locations and is opening its first North Carolina studio at Specialty Shops SouthPark.

How to Apply
All application communications and updates are managed exclusively through ProsperCare. Please direct questions regarding your application to tasha@prosper.care. Please do not contact the studio directly.

Atlanta, GA

Full Time Esthetician | Buckhead Village

Esthetician Position Overview:

Responsible for evaluating clients’ skincare needs and then providing on-brand, effective, educational, safe, customized and enjoyable facials, thereby generating repeat clients and brand advocates. Also responsible for providing product recommendations to their clients to help them develop an effective at-home skincare regimen between Faced visits.